EA Data Privacy Statement

Your privacy is important to Enterprise Associates (hereinafter “EA”). This statement explains our practices, including your choices regarding collecting, using, and disclosing certain information, including your personal information. At EA we understand the importance of protecting your personal and financial information. This Data Privacy Statement outlines how we collect, use, disclose, and safeguard your data when you interact with our services. We are committed to maintaining the privacy and security of your information in accordance with applicable data protection laws and regulations. Please read this statement carefully to understand our practices regarding your personal data.

Who we are

EA is a commercial finance consultant and provides business owners across the United States and the world with innovative working capital solutions through our diverse funding programs for business loans and venture capital.  Our privacy practices are designed to protect your personal information. EA collects, uses and is responsible for certain personal information about you.

When we do so, we are regulated under the United States laws, and we are responsible as controller of that personal information for those laws.

Information We Collect

  1. We receive and store information about you and collect this information in several ways, including when you enter it while enrolling, using our service, interacting with our Customer Service, or participating in surveys or marketing promotions. The information you provide to us which we collect includes:
    • Contact information – Name, address, email, phone number
    • Identifiers – Social Security number, driver’s license number, passport number, or other similar identifiers
    • Professional details – company name, job title, education and employment history, industry
    • Financial information – business financial statements, budgets, forecasts
    • Legal and regulatory information – licenses, professional permits
    • Transactional data – (financial transactions
    • Commercial information – Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  2. We collect information about you and your use of our service, your interactions with us, and our advertising through your mobile phone, computer, or other device used to access our service. This information includes:
  • Details of your interactions with Customer Service, such as the date, time, and reason for contacting us, and potentially transcripts of any chat conversations,
  • If you call us, your phone number and potentially call recordings,
  • Device IDs or other unique identifiers,
  • Identifiers, such as those on mobile devices that include such identifiers (see the “Cookies, Web Beacons and Other Technologies” section below for more information),
  • device and software characteristics (such as type and configuration), connection information, statistics on screen and page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser, and standard web server information,
  • information collected via the use of cookies, web beacons, and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, the Application(s), as well as the date and time). (See our “Cookies, web beacons & other technologies” section for more details),
  • Phone conversations between you and our representatives (monitored and/or recorded),
  • User experience analytics solution to record website/app screens visited, interaction patterns (such as screen actions, gestures: taps, scrolls), and device details (type, version, model, or operating system).
  1. We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the data source. These sources vary over time but could include:
  • Service providers that help us determine a location based on your IP address to customize our service and for other uses consistent with this Privacy Statement,
  • Select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities,
  • Online and offline data providers, from which we obtain demographic, interest-based, and online advertising related data,
  • Publicly available sources such as open government databases.

Cookies, web beacons & other technologies

As we value your privacy and are committed to providing transparent information about the types of cookies we use, the purposes for which we use them, and how you can control their usage.

  1. Cookies are small text files that are placed on your device (e.g., computer, tablet, or mobile phone) when you visit a website. They enable the website to remember your actions and preferences over a period of time, allowing for a more personalized user experience.
  2. Types of Cookies We Use: We use the following types of cookies on our website:
    • Essential Cookies: These cookies are necessary for the functioning of our website and enable core features and security measures. They cannot be disabled.
    • Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most frequently. This helps us improve the website’s performance and functionality.
    • Preference Cookies: These cookies remember your preferences and choices (e.g., language, region) to provide a more personalized experience.
    • Marketing Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior.
  3. Third-Party Cookies: We do not allow third-party service providers to place cookies on our website to provide additional functionalities or services.
  4. Cookie Duration: Cookies may have different lifespans. Some are temporary and expire at the end of your browsing session (session cookies), while others remain on your device for a longer period (persistent cookies). The duration of each cookie is clearly indicated in our Cookie Policy.
  5. Your Cookie Choices: You have the right to choose whether to accept or decline cookies. You can modify your browser settings to control and manage cookies, including blocking or deleting them. However, please note that disabling certain cookies may impact the functionality and performance of our website or limit your access to certain features.
  6. Consent: By continuing to use our website and accepting our cookie notice, you consent to the use of cookies as described in this Cookie Data Privacy Statement. You have the right to withdraw your consent at any time by adjusting your browser settings or deleting cookies.
  7. Updates to the Cookie Data Privacy Statement: We may update this Cookie Data Privacy Statement from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through appropriate means.
  8. Contact Information: If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Data Privacy Statement, please contact us using the information provided below.

Use of Your Information

We, our partners, and assignees use the information to provide, analyze, administer, enhance and personalize our services and marketing efforts, process your requests, and communicate with you on these and other topics. For example, we use the information to:

  • Provide you with customized and personalized information and help us quickly and efficiently respond to your inquiries and requests,
  • Prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms,
  • Communicate with you concerning our commercial finance consulting services and advice (for example, by email, push notifications, and online messaging channels),
  • Contact you regarding your accounts and services, including using an automatic telephone dialing system, predictive dialer, or any other type of telephone system capable of placing calls without human intervention using artificial or prerecorded messages, text messages, and/or telephone calls at your cell or mobile telephone number,
  • Assess your financial situation and needs,
  • Develop customized financial strategies and solutions,
  • Comply with legal and regulatory requirements,
  • Analyze and improve our services and operations, and
  • Resolve disputes.

Data Sharing and Disclosure

We do not sell your personal information. We share your personal data with the following categories of parties for the purposes mentioned above:

    • Our affiliated companies and subsidiaries,
    • Service providers who assist in delivering our services,
    • Financial institutions, lenders, or investors as part of the financial process,
    • Regulatory authorities and law enforcement agencies, as required by applicable laws,
    • Other third parties with your consent or as permitted by law.

Data Storage and Transfer Security

We implement appropriate physical, technical and administrative measures to protect your personal data from unauthorized access, loss, or misuse during storage and transfer. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We regularly review and update our security practices to ensure the ongoing integrity of your information. We will notify any applicable regulator of a suspected data breach where we are legally responsible to do so within the timeframe required by law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, or as required by law. When your information is no longer needed, we will securely dispose of it.

Your Rights

You have certain rights regarding your personal data, including:

    • The right to access and receive a copy of your personal data held by us,
    • The right to rectify any inaccurate or incomplete information,
    • The right to request the erasure of your personal data under certain circumstances,
    • The right to restrict or object to the processing of your personal data,
    • The right to data portability, where applicable
    • The right to withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal)

Updates to the Data Privacy Statement

We will update this Data Privacy Statement from time to time to reflect changes in our practices or applicable laws. We will notify you of changes, including when they will become effective under the law, by posting the changed policy on this page.


Our services are not directed to children. You must be 18 years of age or older to subscribe to our services.

Contact Information

If you have any questions, concerns, or requests regarding your personal data or this Data Privacy Statement, please contact us using the information provided below:

[Company Name] [Address] [Phone] [Email]

User consent

By using our commercial finance consulting services, you acknowledge that you have read and understood this Data Privacy Statement and consent to the collection, use, and disclosure of your personal data as described herein.